Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
At Never New Fashion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Never New Fashion, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, we collect your name, email address, and profile information. When you make a purchase or sell an item, we collect payment information and shipping details.
Usage Information
We automatically collect information about how you interact with our platform, including pages visited, products viewed, and actions taken. This helps us improve your experience.
Device Information
We collect information about your device, including IP address, browser type, and operating system, to ensure our platform works properly and to detect fraud.
How We Use Your Information
Service Delivery
We use your information to process transactions, facilitate communication between buyers and sellers, and provide customer support.
Personalization
Your preferences and behavior help us show you relevant products and create a personalized shopping experience through our "For You" section.
Communication
We may send you transactional emails, updates about your orders, and marketing communications (you can opt out at any time).
Safety & Security
We use your information to detect and prevent fraud, verify identities, and ensure a safe marketplace for all users.
How We Protect Your Information
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard security protocols.
Secure Payments
We use PCI-compliant payment processors and never store your full credit card information on our servers.
Access Controls
We implement strict access controls and regularly audit our systems to ensure only authorized personnel can access your data.
Your Rights & Choices
Access & Correction
You can access and update your personal information at any time through your account settings.
Data Portability
You can request a copy of your data in a machine-readable format.
Deletion
You can request deletion of your account and associated data, subject to legal obligations.
Marketing Opt-Out
You can unsubscribe from marketing emails at any time using the link in each email or through your account settings.
Cookies & Tracking
Essential Cookies
These cookies are necessary for the platform to function properly and cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how users interact with our platform and improve our services.
Preference Cookies
These cookies remember your preferences and settings to provide a personalized experience.
Third-Party Services
Payment Processors
We work with trusted payment processors to handle transactions securely. They have their own privacy policies.
Shipping Partners
We share shipping information with delivery partners to fulfill your orders.
Analytics
We use analytics services to understand usage patterns and improve our platform.
Data Retention
Active Accounts
We retain your information while your account is active and for a reasonable period afterward.
Legal Requirements
We may retain certain information as required by law, such as transaction records for tax purposes.
Deletion
When you delete your account, we remove your personal information within 30 days, except where legally required.
Children's Privacy
Age Requirement
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
Effective Date
This policy was last updated on January 1, 2024.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.